Frequently Asked Questions

What is in a Reading Bug Box?

Each box contains a selection of books and gifts, hand-selected by our in-store staff to match the age and interest of the recipient. Individual boxes will contain 2-3 books. We'll send 4-6 titles in each     Reading Bug Box for Two. The emphasis is on the books, but extra gift items are also often included to compliment the books, helping children and families engage with their new reading material.

What if I already have one of the books? Can I return it?

If you end up with a book you already have, you can return it to us for a replacement, or save on shipping costs by donating to a local library or charity. For donations, snap a picture of your book donation to and we will give you a $5 gift card to spend in-store or online for any of the millions of titles at thereadingbug.com.

What if my child doesn't like one of the books?  

We welcome your feedback!  If you receive a book your Reading Bug is not interested in, please let us know and we will be sure to update your profile information!  Reading Bug Box selections grow and change as your child and their interests grow and change, so email us any time with additional information at bugbox@thereadingbug.com and we'll make future boxes even better.

When will my credit card be charged?

Your card will be charged on the first day you subscribe. You will be rebilled on the 30th of each subsequent month (Feb. excepted). Boxes ship between the 18th and 25th of each month, and any order placed before the 25th will ship its first box in the current month. 

When will my Reading Bug Box ship?

All boxes ship between the 18th and the 25th of the month. Payments received after the 25th will apply to the next month's box.

What is your refund/cancellation policy?

For month-to-month subscriptions: Cancel any time before billing (30th of each month) to avoid charges and receipt of the month's box. For 6-, or 12-month subscriptions:  Once you cancel, you will not be billed for another term, but you cannot be refunded for boxes remaining in the term (For example, if a 6-month subscription is canceled after the fourth month, two more boxes will still be shipped). Cancel before the 30th of the month of your renewal to avoid being charged for the next term. Renewal dates are clearly shown in every shipping email from Reading Bug Box.

Ready to get started?

The Reading Bug Box is a subscription box that matches the best in children's literature and other educational extras to your child's age, gender, interests and reading level - ensuring that each delivery gets children and their parents excited about reading, learning and discussing new topics. From read-aloud books for the whole family to enjoy, to early-reader and chapter series for new readers, the Reading Bug Box will grow with your child, adjusting and improving as they acquire new skills and interests.