Frequently Asked Questions

When will my Reading Bug Box ship?

  • All boxes ship between the 15th and the 20th of the month. Orders placed after the 20th of the month will apply to the following month's box.
  • Reading Bug Box is happy to try to accommodate early shipments or any other special shipping needs to the best of our ability - email us with any unique shipping requests.


Can you ship my box earlier than the 20th? 

Yes! If you need your box shipped earlier than the 20th of the month - to arrive in time for a birthday, for example, we'd be happy to accommodate your request.  Just send us an email at bugbox@thereadingbug.com and we'll reply ASAP.

When will my credit card be charged?

Your card will be charged on the first day you subscribe. You will be rebilled on the last day of each subsequent month. Boxes ship between the 15th and 20th of each month, and any order placed before the 20th will ship its first box in the current month. 

What is in a Reading Bug Box?

Each box contains a selection of books and gifts, hand-selected by our in-store staff to match the age and interest of the recipient. Individual boxes will contain 2-3 books, and we'll send 4-6 titles in each Reading Bug Box for Two. The emphasis is on the books, but extra gift items are also often included to compliment the books, helping children and families engage with their new reading material.

What if I already have one of the books? Can I return it?

If you end up with a book you already have, you can return it to us for a replacement, or save on shipping costs by donating to a local library or charity. For donations, snap a picture of your book donation to and we will give you a $5 gift card to spend in-store or online for any of the millions of titles available at thereadingbug.com. If your child doesn't like one or more of the books in their Reading Bug Box, we welcome your feedback!  Always keep your preferences up-to-date by logging into your account at readingbugbox.com/customer/account and clicking the "Edit" button next to your subscription. Reading Bug Box selections grow and change as your child's interests and reading skills grow and change!

How can I change my reader's preferences?  

You can update your reader's preferences or send us more information to help our team of experts personalize your Reading Bug Box any time!  Log into your account at readingbugbox.com/customer/account and use the "Edit" button next to your subscription to make changes.

How can I skip a shipment?

Skipping a shipment is easy. Log into your account at readingbugbox.com/customer/account and use the "Edit" button next to your subscription to make the change.

Does Reading Bug Box have a referral or affiliate program?

Yes! We have both. The Referral Program is available to all Reading Bug Box customers and can be accessed by logging in to your account at readingbugbox.com/customer/account. By referring friends and family members to Reading Bug Box, you can earn free boxes. Use your unique referral code and refer friends by email or social media - and for every 3 subscriptions created using your referral code, you will earn a free Reading Bug Box (value $30). The discount will be applied to your next renewal. There is not limit to the number or free boxes you can receive - so keep on referring! The Reading Bug Box Affiliate Program is best if you have a blog, channel, social media account or email list with a large number of subscribers, and you need not be a Reading Bug Box customer to participate. Through the affiliate program, a percentage of the purchase is paid to you every time you refer a subscriber to Reading Bug Box. Details and affiliate application are available at https://readingbugbox.tapfiliate.com/publisher/signup/reading-bug-box-affiliate-program/

What is your refund/cancellation policy?

For month-to-month subscriptions: Cancel any time before billing (last day of each month) to avoid charges and receipt of the month's box. For 6-, or 12-month subscriptions:  Once you cancel, you will not be billed for another term, but you cannot be refunded for boxes remaining in the term (For example, if a 6-month subscription is canceled after the fourth month, two more boxes will still be shipped). Cancel before the last day of the month of your renewal to avoid being charged for the next term. Renewal dates are shown in shipping emails from Reading Bug Box or in the "My Account" section of www.readingbugbox.com

Ready to get started?

The Reading Bug Box is a subscription box that matches the best in children's literature and other educational extras to your child's age, gender, interests and reading level - ensuring that each delivery gets children and their parents excited about reading, learning and discussing new topics. From read-aloud books for the whole family to enjoy, to early-reader and chapter series for new readers, the Reading Bug Box will grow with your child, adjusting and improving as they acquire new skills and interests.